Shipping Info

Welcome to CASA Y! We’re thrilled to have you as part of our family. To make your shopping experience as delightful as possible, we’ve put together a simple and friendly shipping policy. Here’s everything you need to know about how we get your favorite items to your doorstep.

Complimentary Shipping for All U.S. Orders

Great news! We offer complimentary shipping on all orders within the United States. No minimum purchase required—just shop, checkout, and let us take care of the rest.

Order Processing Time

Once you place your order, our team gets right to work. Here’s what you can expect:

• Order Processing: Typically, it takes 1-2 business days for us to process your order. We work diligently to ensure your items are carefully packed and ready to go.
• Shipping Time: After processing, your order will be on its way. Standard shipping usually takes between 5-8 business days, depending on your location.

Tracking Your Order

We know you’re excited to receive your items, so we’ll keep you in the loop every step of the way. As soon as your order ships, you’ll receive a confirmation email with a tracking number. You can use this number to track your package’s journey from our warehouse to your front door.

Shipping Delay

While we do our best to ensure your order arrives in a timely manner, CASA Y is not responsible for delays due to weather conditions or issues beyond our control.

Address Accuracy

To ensure smooth and timely delivery, please double-check your shipping address before completing your purchase. If you realize there’s a mistake after placing your order, contact us immediately at casaycollection@gmail.com and we’ll do our best to help.

Questions? We’re Here to Help!

If you have any questions about your order or our shipping policy, please don’t hesitate to reach out. We're always here to assist you. You can contact us via email at casaycollection@gmail.com. 

Thank you for shopping with CASA Y. We’re excited to bring a little bit of joy to your home!